0 Menu

FAQ

- I haven't gotten any shipping notification, has my order been shipped?

Since this is a one cat operation, I ship within a week of them being placed. UK orders take less than a week, whereas overseas (such as USA) take between 2-3 weeks. You don't get any notifications though so please count on this numbers if in doubt!

- Do you have a tracking number?

To keep shipping costs as affordable as possible, I don't ship with tracking because it gets very expensive.

- I haven't received my order yet, what should I do?

If your order hasn't arrived after 6 weeks, please get in touch kittenrains@gmail.com and we'll figure out what to do. I can always send you a replacement :)

Any other questions, please get in touch at kittenrains@gmail.com and I'll get back at you as soon as I can!! =^. .^=